meviusPrivacy Policy

This page describes what we collect when you use mevius and how we keep that data protected. Our mevius platform processes personal information — email, identity documents, payment details, gameplay records — to operate our sportsbook, live-dealer tables, slots, and esports markets.

We take data security seriously. Your information is encrypted, stored on secure servers, and never shared with advertisers or data brokers. We comply with applicable privacy law and our own strict internal standards. This policy explains what we collect, why, how we store it, and what rights you have.

Read this carefully. If you have questions about how we handle your data, contact our support team.

Data Collection and Use on mevius

What we collect on mevius

We collect your email address, full name, date of birth, residential address, and phone number when you register. During account verification, we request a copy of your government-issued ID (KTP, passport, or driver's license) and proof of address (utility bill, bank statement, or lease agreement). We also collect your chosen payment method — QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet account details — to process deposits and withdrawals.

When you use mevius, we record your gameplay: bets placed, games played, wins and losses, session duration, and account balance. We also log your IP address, browser type, and device information for security and fraud detection. We do not collect your location beyond the IP address. We do not track you across other websites or apps.

How we use your data on mevius

We use your information to operate mevius: to verify your identity, process deposits and withdrawals, settle bets, and resolve disputes. Your email is used to send account notifications, password resets, and support responses. Your payment details are passed to our payment processors — encrypted and never stored in plain text by mevius. Your gameplay data helps us detect fraud, money laundering, and account abuse. We analyze aggregated, anonymized gameplay to understand game popularity (Liga 1 sportsbook, blackjack, roulette, Aviator, Mobile Legends esports) and improve our platform. We do not use your data for marketing or third-party advertising.

Third parties and data processors for mevius

We work with payment processors to handle deposits and withdrawals. These processors receive your payment method and transaction details but do not see your gameplay or account balance. We use identity verification services to check your ID and address — they receive a copy of your documents but do not retain them. Our cloud hosting provider stores our server infrastructure but has no access to unencrypted data. All processors sign data-processing agreements requiring them to protect your information and use it only for mevius operations.

Data retention on mevius

We retain your account information as long as your mevius account is active. If you close your account, we keep transaction records for seven years to comply with anti-money-laundering law. Identity documents are securely deleted after account closure, except where law requires retention. Gameplay logs (bets, results) are kept for dispute resolution — typically for two years after your last session. If you request deletion of personal data beyond what law requires, we evaluate your request and comply where possible.

Cookies and tracking on mevius

Our mevius platform uses session cookies to keep you logged in. These cookies expire when you close your browser. We do not use tracking cookies or third-party analytics that identify you personally. We use aggregated, anonymous traffic analysis to monitor site performance — how many players access mevius, which games are popular, which payment methods are used most. This data does not identify individuals and cannot be linked back to you.

Cross-border data transfer on mevius

Our servers may sit outside your jurisdiction. Your data may be transferred to, stored in, or processed in countries with different privacy laws. By using mevius, you consent to this transfer. We ensure all processors meet security standards equivalent to your home country's requirements. If you object to international data transfer, contact our support team — we can discuss your options.

Your Rights and Contact on mevius

Exercising your rights on mevius

To request a copy of your data, correct information, or delete your account, contact our mevius support team. Provide your account username and a description of your request. We respond within 30 days. For data deletion requests, we confirm your identity before proceeding. Some data cannot be deleted — such as transaction records required by law — but we anonymize it where possible.

Data breach notification on mevius

If we discover a breach that exposes your personal information, we notify you by email within 72 hours. We also notify relevant authorities if required by law. Our notification explains what data was exposed, what steps we took to secure it, and what you should do to protect your account. We conduct a full investigation into every breach and implement remedial measures.

Jurisdiction notice for mevius users

Our mevius service is available only in jurisdictions where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang may access our service subject to their local privacy and gaming law. We do not offer services in regions where online gaming is prohibited. Users are responsible for verifying that their use of mevius complies with their jurisdiction's law.

Children and mevius

We do not knowingly collect data from children under the legal gambling age in your jurisdiction. If we discover that a user is underage, we close their account immediately and do not process any withdrawals. If you believe we have collected data from a minor, contact us urgently.

Changes to this mevius privacy policy

We may update this policy at any time. Changes take effect upon posting to this page. We encourage you to review it regularly. If a change significantly affects how we process your data, we notify you by email.

Contact mevius support

If you have questions about this privacy policy, want to exercise your rights, or suspect a data breach, contact our mevius support team. Provide your account username and describe your concern. We respond during business hours, including during holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi, though response times may be longer during peak periods.

We at mevius are committed to protecting your privacy while operating a fair, transparent platform. Your trust is essential to us — we handle your data with care and security. This policy reflects our commitment to transparency about what we collect, why, and how we protect it. If you do not agree with this policy, do not use mevius.